Payment in full at the time of booking is required for the booking to be valid. Full refunds (minus any bank charge/payment portal fees) will be given for a cancellation up to 24 hours before a treatment. If cancelled on the treatment day the payment is non-refundable. If cancelled because of an emergency, an alternate appointment can be re-scheduled. Pre-paid treatment if not redeemed within 1 month of treatment date, with due confirmation, will be forfeited.

Being Stillness retains the right to change these terms and conditions at any time without notice.